Last updated: October 01, 2026
1. Scope
This Privacy Policy describes how Helpdeskhub ("we", "us", "our") collects, uses, and shares your personal information when you use our website and loan services.
We provide loan application and connector services for Urban Money Private Limited. We do not collect information for cryptocurrency, crypto recovery, forex, or investment scheme services because we do not offer those services.
2. Information we collect
- Personal identification: Name, address, WhatsApp number, email.
- Financial information: Income, bank account details, employment history.
- Usage data: Device information, IP address, browsing activity on our site.
3. How we use your information
We use your information to process loan applications, verify your identity, communicate with you, and improve our services. We may also use it for marketing purposes with your consent.
4. Sharing your information
We may share your information with credit bureaus, service providers (e.g., payment processors), and as required by law. We do not sell your personal information to third parties.
5. Data security
We implement industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorized access or disclosure.
6. Your rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications.
7. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
8. Contact us
Questions about our privacy practices? Email privacy@helpdeskhub.in.